Privacy Policy

2. INFORMATION WE COLLECT

2.1 Information You Provide

We collect information you provide when you:

• Create an account (email address, name, company information)
• Set up payment methods
• Submit data for processing through our API
• Contact our support team
• Complete forms on our website

2.2 Service Usage Information

We automatically collect information about your use of the Service, including:

• API calls and usage statistics
• Performance metrics
• Error logs
• IP addresses
• Browser type and version
• Device information

2.3 Data Submitted for Processing

When you use our deduplication API, you may submit data for processing. We process this data solely to provide the requested deduplication service. IMPORTANT: We do not keep, store, log, or retain any of the actual data processed through our API at any point. Your data is processed in memory only for the duration of the API request and is immediately discarded after the response is generated.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage of the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. DATA RETENTION

We retain your account information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For data submitted through the API for processing:

• We do not store or retain ANY of your submitted data
• All data is processed in-memory only and is immediately discarded after processing
• No temporary caching of your actual submitted data occurs
• We only store metadata about API calls (timestamps, API key used, response times) without any of the actual data content
• We do not use your submitted data for purposes other than providing the immediate deduplication Service

5. INFORMATION SHARING AND DISCLOSURE

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processors and cloud hosting providers.

5.2 Compliance with Laws

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

6. DATA SECURITY

We implement reasonable security measures to protect the security of your information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Objecting to our processing of your information
• Requesting restriction of processing
• Data portability
• Withdrawing consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to — and processed in — countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

10. CHILDREN'S PRIVACY

The Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

• Email: legal@similarity-api.com